Cancellation Policy
By purchasing a subscription product from JR1, you agree to the terms of our Automatic Refill Policy outlined below.
Recurring Charges
When you subscribe to a product, you will be charged automatically on a recurring basis. Charges will continue unless and until you cancel.
Frequency & Amount
You will be billed every 28 days at the amount shown during checkout. This amount may include applicable taxes and shipping fees.
Deadline to Cancel
To avoid being charged for your next shipment, you must cancel at least 24 hours before your next billing date.
How to Cancel
We've made cancellation simple and hassle-free. You can cancel anytime by:
- Logging in to your customer portal to manage your subscription
- Emailing our support team at support@getjr1.com
- Texting us at +1 (585) 215-1555
Please include your full name and order number for faster processing. We are committed to transparency and giving you full control of your subscription.
Contact
support@getjr1.com +1 (585) 215-1555 El3VN GROUP LLC 33 N Gould St, Sheridan, WY 82801, United States